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NAVIGATIO

Service

Pricing & Plans

Terms of Service

Privacy Policy

Refund Policy

Contact & Support

FAQ

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Frequently Asked Questions (FAQ)

How is my software access delivered?

Upon successful checkout, our automated system generates your digital workspace access details and sends an instant electronic invitation directly to your registered email address.

Can I manage or cancel my subscription?

Yes. You can upgrade, pause, or cancel your recurring subscription at any time directly through your customer billing portal or by emailing [email protected].

Who processes my payment transactions?

All financial transactions are processed securely through our authorized Merchant of Record partner, Dodo Payments. Your payment data is fully encrypted following PCI-DSS standards.

What is your refund policy?

We offer a 14-day money-back guarantee for technical provisioning failures or service non-delivery. Please refer to our Refund Policy page for full details and eligibility.

How do I contact technical support?

You can reach our dedicated support team at [email protected]. We respond to all inquiry tickets within 12 to 24 hours.